Manager
- Total activity 18
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Activity overview
Latest activity by Manager-
Manager created an article,
Test Article
Hello! Testing only
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Manager created an article,
How to install software?
Locate and download an .exe file. Locate and double-click the .exe file. (It will usually be in your Downloads folder.) A dialog box will appear. Follow the instructions to install the software. T...
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Manager created an article,
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Manager created an article,
We're here to help!
Hello! This is The Nice Guy IT-HD Team. We're happy to help you with any of your IT related needs. Reach us out @flipbuella
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Manager created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Manager created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
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Manager created an article,
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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Manager created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Manager created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...